Cari Coleman, MA
6165 N. Winthrop Ave. #101 * Artist in Residence Bldg. 1 * Chicago, IL 60660
(847) 875.7221 * ccoleman333@gmail.com
Summary
- Master’s in English forged appreciation for complexity and thrill of lifelong learning process
- Visceral empathy for student concerns galvanized passion to be their advocate and provide comprehensive outreach
- “Real world” experiences crystallized importance of clear, concise communication to boost efficiency and marketability
- Penchant for active listening and constructive feedback coupled with excellent communication and interpersonal skills enhanced effectiveness as a facilitator
- Methodical in all work activities and capable of working well independently or within a team
DEMAND STUDIOS, Contractor, Virtual 2009 – Present
- Developed presentation entitled “Be Your Own Adventure: Forging Your Pathway to Success." Designed to help clients uncover their most suitable career and life choices
- Published articles for Studio websites such as www.e-how.com, www.answerbag.com and others
- Advised callers of various school options to acquire desired degree
- Always sent follow-up call/e-mail with options if no key schools available, constantly adding to database of further contacts: national boards, associations, 800 numbers, admissions offices and online options etc.
- Trained 15+ new interviewers on software and databases, on company policies and procedures and on new market research studies
- Conducted/transcribed/edited 2000+ successful market research interviews with corporate professionals, dramatically improving consistency of content for web publication and monthly reports to Fidelity Investments
- Coordinated Vision to Management (V2M) meetings, including cold-calling, document prep and setup
- Discovered sheer necessity of genuine belief in the value of chosen product
- Trained 40+ booksellers on BookMaster database, sales P.O.O.F. strategy and special order filing system
- Increased personal sales 7% due to repeat customers by always working to make their day
- Developed newsletters, brochures, manuals and chap books for universities, non-profit organizations and authors
- Led campus tours and participated in orientations during “Preview Weeks” at Illinois State University
Microsoft Excel/Access Refresher Course, Chicago, IL 2009
ABCs of Proposal Writing, Chicago, IL 2009
M.A., Illinois State University, Normal, IL 2001 – English Studies
B.A., Illinois State University, Normal, IL 1998 – English, Cum Laude
Study Abroad, Edith Cowan University, Western Australia 1997 – English
Personal Interests
Reading everything from fiction to quantum physics, researching alternative healing modalities, discussing sustainability and green issues, writing short stories, singing and trying exotic foods
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